Notifications

TeamsPIM notifies you inside Microsoft Teams, in two ways:

• Cards in your chat with the TeamsPIM bot.
• Activity feed notifications in Teams.

What you get and when

Who	When	What
Approver	A new request needs your approval	An actionable card in your chat with the bot
Requestor	You create a request that needs approval	A card marked “My Request”, showing “Pending Approval”
Requestor	Your request is approved or denied	Your card updates, and the activity feed shows “Your ‘{role}’ request has been approved by {reviewer}” (or denied)
Requestor	Your role activates without approval	A card saying “Self-Activation role has been provisioned”
Requestor	5 minutes before your activation ends	Activity feed: “Your PIM activation is about to expire” — “Your ‘{role}’ role expires in 5 minutes”
Approver	After you approve or deny	Activity feed: “Request has been successfully approved.” or “Request has been successfully denied.”

In the table, {role} and {reviewer} stand for the role name and the approver’s name.

Teams only

TeamsPIM does not send email. All of its notifications appear in Teams.

Note

Microsoft Entra PIM has its own email notifications, separate from TeamsPIM. Whether you get those depends on how your organisation has set up notifications in PIM’s role settings. They come from Microsoft, not from TeamsPIM.

Not getting notifications?

• Make sure you have a TeamsPIM licence. Approvers without one do not get cards.
• Make sure TeamsPIM is installed in your Teams. If your administrator assigned your licence, the app is usually installed for you; otherwise, install it from the Teams store.
• If you are an approver, check with your administrator that you are set as an approver in the role’s PIM settings in Entra.

More help: Troubleshooting.